Shipping policy

Thank you for supporting our small business! Here’s what you need to know about our shipping process:

  1. Processing Time
    Orders are processed within [3–5 business days]. Custom or handmade items may take longer depending on order volume.
  2. Shipping Methods & Time
    We ship via [USPS]. Estimated delivery times:
    • Standard Shipping: [e.g., 3–7 business days]
    • Priority Shipping: [e.g., 2–3 business days]
  3. Shipping Rates
    Shipping costs are calculated at checkout based on location and package weight. We may offer free shipping for orders over a certain amount — check our current promotions!
  4. Tracking Information
    A tracking number will be sent to your email once your order has shipped. Please allow 24–48 hours for tracking to update.
  5. Lost, Stolen, or Damaged Packages
    MADGA Shop is not responsible for lost, stolen once they are in the hands of the shipping carrier. Please contact the carrier to file a claim if this happens.
  6. Incorrect Shipping Info
    Make sure your shipping address is correct at checkout! We are not responsible for packages sent to the wrong address.
  7. Local Pickup or Delivery (Optional)
    If you’re local, we may offer free pickup or local delivery. This option will be shown at checkout if available.

💖 We appreciate your patience and support as a small business. If you have any questions, feel free to message us!